Shipping Policy

1. Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Please note that orders placed during weekends or public holidays will be processed on the next working day.

2. Delivery Areas

We currently deliver across the United Kingdom, including England, Scotland, Wales and Northern Ireland.

Delivery availability may vary depending on your location.

3. Shipping Costs & Delivery Times

Our delivery options are:

Shipping Method	Estimated Delivery	Cost
Standard Delivery	3–5 working days	£3.99
Express Delivery	1–2 working days	£5.99
Free Delivery	3–5 working days	Free on orders over £50

Delivery estimates begin after your order has been dispatched.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details, if tracking is available.

You can use these details to follow your parcel's delivery progress.

5. Delayed or Missing Orders

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, adverse weather or circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact our customer support team.

6. Incorrect Shipping Information

Please ensure that your delivery address and contact details are correct before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been dispatched.

7. Damaged Items

If your order arrives damaged, please contact us with your order number and photographs of the damaged product or packaging.

We will review the issue and help resolve it in accordance with your consumer rights.

8. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email:contactazotiq@gmail.com

Business Name: Azotiq.com

We are happy to help with any shipping or delivery enquiries.

Thank you for shopping with us!